Items will be shipped within 7 business day on payment received (aliexpress we will check your credit card,and it will take about 24 hours and holiday except),if we have any problem about the product,we will leave a message in time,pls kindly reply us in time also to avoid the mistake happen
In case you received a defective item, the customer has up to 7 days from date of receipt to request for refund or exchange for a new one. In case you received a wrong item, Items must be returned in its original and unused condition & must also be in its original box and packing.
We do not allow refunds or exchanges because of change of mind. Please read all description provided as a guide before you bid. While every step has been taken to ensure that we ship out correct item, there will be occasion when you receive items that are different from the description. In such case, we ask that you contact us immediately so we may remedy the situation. Your satisfaction is important to us and we value your business.
If you have any need or problem,please let us know, you can contact us with TradeManager.email.message ….we always at here! –OverBling Team
We will provide positive feedback once payment is received,To foster a healthy Ali community,we hope you will do the same for us.We want you to understand that we value customer service tremendously.If you have any dissatisfaction,please give us the opportunity to resolve the problem before leave us a negative feedback.We are sure that there is always solution and we sure don`t want a bad feedback to be where the transaction ends.
Q:How do I pay for my purchase?
A: we accept the following payment methods: credit card; moneybookers;T/T;western union.
Q:Is there any tracking Number for my item?
A: Yes, we ship every order with their Tracking Number, and you can view the shipment staus on the corresponding website.
Q:Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q:I am a reseller,I would like to buy many pieces of your item, what’s the wholesale price?
A: Hi,thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
Average Star Rating: 4.7 out of
Feedback Rating for This Product
5 Stars (8)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Stars (0)
Real customer reviews
9 Feb 2018 21:05
прибыл в 5 февраля всё хорошо Ну если вы носите 42 то Закажите 8.5 Я заказал размер 9 и они чуть великоваты
8 Feb 2018 02:42
7 Feb 2018 11:00
very beautiful good quality
6 Feb 2018 16:22
very nice and comfortable shoe. Will buy the other colour too and recommend to friends and family members.
5 Feb 2018 16:04
really nice product
4 Feb 2018 22:53
love my shoe
1 Feb 2018 01:43
31 Jan 2018 00:52
excellent so beautiful
25 Jan 2018 05:17
Great shoe! Velvet material. Bottom is not red
21 Jan 2018 12:04
item came on time .. very happy I 've already ordered another on is way
20 Jan 2018 09:29
Very beautiful. I like them
Leave a Review
Fits true to size, take your normal size
Lining-Genuine Leather Type:
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-20 Business days
10-20 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of Best Pet Shop (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of primeshopping.today
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.